Privacy

Privacy Policy — 7u77 Data Protection

At 7u77, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data as a player on 7u77.io.

Last updated: January 2025  |  Applies to all 7u77 registered accounts
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7u77 uses industry-standard encryption and never sells your personal information to third parties.

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Data Principles

How 7u77 Handles Your Privacy

Six core principles that guide every data decision we make at 7u77.

Encrypted Storage

All personal data stored by 7u77 is protected with AES-256 encryption at rest and TLS 1.3 in transit. Your name, NID details, and payment information are never stored in plain text on 7u77 servers.

No Data Selling

7u77 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account, process payments, and comply with legal obligations.

Your Rights, Respected

You have the right to access, correct, or request deletion of your personal data held by 7u77 at any time. Submit a request via support and we will respond within 30 days — no runaround, no delays.

Minimal Data Collection

7u77 only collects data that is genuinely necessary to operate your account and comply with licensing requirements. We don't collect data for the sake of it — if we don't need it, we don't ask for it.

Defined Retention Periods

7u77 keeps your data only for as long as it is needed. Account data is retained for the duration of your account plus a legally required period after closure. After that, it is securely deleted from 7u77 systems.

Breach Notification

In the unlikely event of a data breach affecting your personal information, 7u77 will notify you by email within 72 hours of becoming aware of the incident, along with steps taken to contain and resolve it.


01 Who We Are

7u77 is an online gaming platform operating at 7u77.io, providing real money casino games and esports betting services to players in Bangladesh. When this Privacy Policy refers to "7u77", "we", "us", or "our", it means the operator of the 7u77 platform.

7u77 is the data controller for all personal information collected through the 7u77 website, mobile application, and any related services. As data controller, 7u77 is responsible for determining how and why your personal data is processed.

This Privacy Policy applies to all players who register an account on 7u77, visit the 7u77 website, or interact with 7u77 through any channel including email and live chat support. If you have questions about how 7u77 handles your data, contact us at [email protected] before registering.

Data Controller: 7u77.io — For all data-related queries, contact [email protected]. We respond to all privacy requests within 30 days.

02 Data We Collect

7u77 collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically through your use of the 7u77 website and services.

Information you provide to 7u 77 directly:

  • Full name as it appears on your NID or passport
  • Date of birth
  • Mobile number (used for bKash, Nagad, or Rocket transactions)
  • Email address
  • Residential address in Bangladesh
  • Identity documents submitted for verification (NID, passport, driver's licence)
  • Payment account details (bKash number, Nagad number, bank account details)
  • Profile photo or selfie submitted for identity verification

Information collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited on 7u77 and time spent on each page
  • Login timestamps and session duration
  • Betting and gaming activity including game history, stakes, and outcomes
  • Deposit and withdrawal transaction records
  • Communications with 7u77 support via live chat or email

Why we collect game history: Transaction and game records are required by our licensing obligations and are used to resolve disputes, detect fraud, and ensure fair play on 7u77.

The table below summarises the main categories of data 7u77 collects and the purpose for each:

Data Category Examples Primary Purpose
Identity Data Name, DOB, NID number Account registration, age verification, KYC compliance
Contact Data Email, mobile number, address Account communication, support, transaction alerts
Financial Data bKash number, bank account Processing deposits and withdrawals
Technical Data IP address, device info Security, fraud prevention, platform optimisation
Usage Data Game history, session logs Dispute resolution, responsible gaming monitoring
Communications Support chat, emails Customer service, quality assurance

03 How We Use Your Data

7u77 uses your personal data only for legitimate purposes directly related to operating your account and providing the services you signed up for. We do not use your data for purposes that would surprise you or that you would reasonably object to.

The specific ways 7u77 uses your personal data include:

  • Account management: Creating and maintaining your 7u77 account, verifying your identity, and keeping your account details up to date.
  • Payment processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer in BDT.
  • Fraud prevention and security: Monitoring account activity to detect and prevent fraud, money laundering, and unauthorised access to your 7u77 account.
  • Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and applying responsible gaming tools where appropriate.
  • Customer support: Responding to your queries, resolving disputes, and providing assistance via live chat and email.
  • Legal compliance: Meeting our obligations under applicable licensing, anti-money laundering, and data protection regulations.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve the 7u77 platform, fix bugs, and enhance the player experience.
  • Marketing communications: Sending you information about 7u77 promotions and bonuses — only if you have opted in to receive such communications. You can opt out at any time.

Marketing opt-out: If you no longer want to receive promotional emails from 7u77, click the unsubscribe link in any marketing email or contact [email protected] to update your preferences.

04 Legal Basis for Processing

7u77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contract performance: Processing necessary to fulfil our obligations to you under the 7u77 Terms and Conditions — including account management, payment processing, and customer support.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, identity verification obligations, and licensing conditions.
  • Legitimate interests: Processing carried out for 7u77's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

If you would like more information about the specific legal basis applied to any particular processing activity carried out by 7u77, contact us at [email protected].

05 Data Sharing

7u77 does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with applicable data protection law.

  • Payment processors: bKash, Nagad, Rocket, and banking partners receive the minimum data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC (Know Your Customer) service providers who assist 7u77 in verifying your identity documents. These providers are bound by strict data processing agreements.
  • Fraud prevention services: Specialist providers who help 7u77 detect and prevent fraudulent activity, money laundering, and account abuse.
  • Regulatory and law enforcement authorities: Where required by law, 7u77 may disclose your data to relevant authorities, including in response to a valid legal request or court order.
  • IT and hosting providers: Cloud infrastructure and hosting providers who store and process data on behalf of 7u77 under strict data processing agreements.

All third parties with whom 7u77 shares personal data are required to implement appropriate technical and organisational security measures and to process data only for the purposes specified by 7u77.

Our commitment: 7u77 will never share your personal data with advertisers, data brokers, or any party for commercial purposes unrelated to operating your 7u77 account.

06 Cookies and Tracking

7u77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit 7u77.io.

The types of cookies used by 7u77 include:

  • Essential cookies: Required for the 7u77 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options on 7u77.
  • Analytics cookies: Help 7u77 understand how players navigate the site so we can improve the experience. Data collected is aggregated and anonymised.
  • Marketing cookies: Used only if you have consented to receive personalised promotions from 7u77. You can withdraw consent at any time via your account settings.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the 7u77 platform and may prevent you from logging in or completing transactions.

Cookie control: Most browsers allow you to view, manage, and delete cookies through the browser settings menu. Refer to your browser's help documentation for specific instructions.

07 Data Retention

7u77 retains your personal data for as long as your account is active and for a defined period after account closure, as required by our licensing obligations and applicable law. We do not keep data longer than necessary.

  • Active account data: Retained for the full duration of your 7u77 account.
  • Transaction records: Retained for a minimum of 5 years after the transaction date, as required by anti-money laundering regulations.
  • Identity verification documents: Retained for 5 years after account closure.
  • Support communications: Retained for 3 years after the last interaction.
  • Marketing preferences: Retained until you withdraw consent or request deletion.

After the applicable retention period expires, 7u77 will securely delete or anonymise your personal data so that it can no longer be linked to you. If you request account closure, we will begin the deletion process for data that is not subject to a mandatory retention period.

08 Your Rights

As a 7u77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact 7u77 support at [email protected] with your account details and the specific request.

Right to Access

Request a copy of all personal data 7u77 holds about you. We will provide this within 30 days.

Right to Rectification

Ask 7u77 to correct any inaccurate or incomplete personal data held in your account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Ask 7u77 to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to 7u77 processing your data for direct marketing or on the basis of legitimate interests.

Response time: 7u77 will respond to all data rights requests within 30 days. Complex requests may take up to 60 days — we will notify you if this is the case.

09 Security Measures

7u77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

  • Encryption: All data transmitted between your device and 7u77 servers is encrypted using TLS 1.3. Data stored on 7u77 servers is encrypted at rest using AES-256.
  • Access controls: Access to personal data within 7u77 is restricted to staff who need it to perform their job functions. All access is logged and audited.
  • Two-factor authentication: 7u77 supports two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA in your account settings.
  • Regular security audits: 7u77 conducts regular security assessments and penetration testing to identify and address vulnerabilities.
  • Incident response: 7u77 maintains a documented incident response plan. In the event of a data breach, affected players will be notified within 72 hours.

While 7u77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your 7u77 account and never share your login credentials with anyone.

Stay safe: 7u77 will never ask for your password via email, live chat, or phone. If you receive such a request, do not respond — contact [email protected] immediately.

10 Children and Minors

7u77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or attempt to use the 7u77 platform in any way.

If 7u77 becomes aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 7u77, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms including 7u77. For more information on responsible gaming tools available on 7u77, visit the Responsible Gaming page.

11 Changes to This Privacy Policy

7u77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date at the top.

For significant changes that materially affect how we use your personal data, 7u77 will notify registered players by email or via an in-platform notification before the changes take effect. We encourage you to review this page periodically so you are always aware of how 7u77 handles your data.

Your continued use of 7u77 after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you should stop using 7u77 and contact support to arrange account closure.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7u77 handles your personal information, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available on 7u77.io after login
  • Response time: Privacy requests answered within 30 days

When contacting 7u77 about a data rights request, please include your registered email address and a brief description of your request so we can locate your account and respond as efficiently as possible.

We're here to help. Privacy questions are taken seriously at 7u77. If something in this policy isn't clear, reach out before you register — we'd rather answer your questions upfront.


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18+ only · Play responsibly · Privacy policy applies